PRIVACY POLICY

PRIVACY POLICY

Privacy


Privacy Policy
This Privacy Policy describes how acemend.com (the ‘Site’ or ‘we’) collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, all information that can uniquely identify an individual (including information below) is referred to as ‘Personal Information’. For more information about what personal information we collect and why, please see the list below.

Device Information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.
Purpose of collection: To load the Site accurately for you and perform analysis on Site usage to optimize our Site.
Source of Collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for commercial purposes: shared with our Shopify processor.
Order Information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
Purpose of collection: to provide products or services.

SMS marketing terms and conditions:

We value your privacy and the information you agree to share in connection with our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of items placed in your shopping cart, including whether you have abandoned the checkout. This information is used to determine when to send cart reminder messages via SMS.


In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/acemend/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/acemend/privacy_policy).


Minors
The Site is not intended for persons under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and you believe that your child has provided us with Personal Information, please contact us at the address below to request that we delete it.

Sharing of personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online shop. To learn more about how Shopify uses your personal data, click here: https://www.shopify.com/legal/privacy.
We may share your personal data to comply with applicable laws and regulations.

Behavioural advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:

We use Google Analytics to understand how our customers use the Site. For more information about Google's use of personal information, please see: https://policies.google.com/privacy?hl=en.You. You can also opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout.

We share information with our advertising partners about your use of the Site, your purchases, and your interaction with our ads on other websites. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative (‘NAI’) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising via:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you may opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.


Use of personal information
We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and order fulfillment, and updating you on new products, services and offers.



Legal basis
Under the General Data Protection Regulation (‘GDPR’), if you are a resident of the European Economic Area (‘EEA’), we process your personal information on the following legal basis:

Your consent;
The performance of the contract between you and the Site;
Fulfilment of our legal obligations;
To protect your vital interests;
To perform a task in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Storage
When you place an order through the Site, your Personal Information will be retained in our records unless and until you request to delete it. For more information on your right to erasure, please see the ‘Your Rights’ section below.

Automatic decision making
If you are resident in the EEA, you have the right to object to processing based solely on automated decision making (which includes profiling) where such decision making has a legal effect on you or significantly affects you.

We do not adopt a fully automated decision-making process that has a legal or otherwise significant effect using customer data.
Services that include elements of automated decision making include:

Temporary list of IP addresses associated with repeatedly failed transactions. This denial list persists for a limited number of hours.
Temporary list of credit cards associated with IP addresses that have failed. This list persists for a limited number of days.

Sale of personal information
Our site sells personal information as defined by the California Consumer Privacy Act of 2018 (‘CCPA’).


Your Rights
GDPR
If you are an EEA resident, you have the right to access the Personal Information we hold about you, to transfer it to a new service and to request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us at support@acemend.com.

Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data is transferred in accordance with the GDPR, please see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.


CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as a ‘right to know’), to transfer it to a new service, and to request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information below.

If you would like to designate an authorised agent to make these requests on your behalf, please contact us at the address below.

Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (such as login and region selection). This way, you do not have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how you use the website, such as whether you are a first time visitor or a repeat visitor.

We use the following cookies to optimise your experience on our website and to provide our services.


Cookies necessary for the operation of the shop
Name Function
_ab Used for administration access.
_secure_session_id Used in connection with navigation through the storefront.
cart Used in connection with the shopping cart.
cart_sig Used in connection with the checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with the customer login.
_shopify_u Used in connection with updating customer account information.
Reporting and analysis
Name Function
_tracking_consent Tracking preferences.
_landing_page Tracks landing pages.
_orig_referrer Tracks landing pages.
_s Shopify analysis.
_shopify_s Analysis of Shopify.
Shopify_sa_p Analysis of Shopify related to marketing and referrals.
Shopify_sa_t Analysis of Shopify related to marketing and referrals.
_shopify_y Analysis of Shopify.
_y Shopify analysis.
[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES USED BY YOU].

How long a cookie stays on your computer or mobile device depends on whether it is a ‘persistent’ or ‘session’ cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in a number of ways. Please note that removing or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept them through the browser controls, often found in the ‘Tools’ or ‘Preferences’ menu of your browser. Further information on how to change your browser settings or how to block, manage or filter cookies can be found in your browser's help file or on sites such as www.allaboutcookies.org.

Also, please note that blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by such parties, please follow the instructions in the ‘Behavioural Advertising’ section above.

Do not track
Because there is no consistent industry understanding of how to respond to ‘Do Not Track’ signals, we do not change our data collection and use practices when we find that data has been collected and used.

Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact
For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at ricciardi46vogue@gmail.com